Dominance – High “D” Style
- Listen to what they want to accomplish, how they are motivated and what they would like to change
- Convey openness and acceptance of them
- Read between the lines for what isn’t being said and clarify as succinctly as you can
- Listen to their suggestions and let them direct toward goals/outcomes when possible
- Appreciate and acknowledge them when possible
- Maintain eye contact and don’t interrupt
- Summarize their achievements and accomplishments
Influence – High “I” Style
- Show you are interested in them, let them talk, and be enthusiastic
- Listen to their dreams and goals
- Listen to their personal feelings and experiences
- Give them your attention, time, and presence
- Be sure to maintain eye contact when listening to them, engage with them
- Provide positive feedback; compliment them, when appropriate
- Match their energy, tone, and pace
Steadiness – High “S” Style
- S styles need patience and reassurance, provide encouragement as they speak in nods and active attentiveness
- Be sensitive to their feelings and emotions
- Listen to how something affects them and their relationships with others
- Listen for the risk or changes they may want to avoid
- Allow time for them to share; they are not likely to speak or respond quickly
- Summarize what they said to show you understand
- Listen for opportunities to provide positive feedback and appreciation
Conscientiousness – High “C” Style
- Listen for ways to compliment them for their thoroughness and correctness, when appropriate
- Listen to their concerns, reasoning, and suggestions
- Listen for specific facts, data, and specifications that are important to them
- Listen for ways they want to solve the problem and be open to their ideas
- Listen for opportunities to tell them “why” and “how”
- Allow time for them to process and share; do not expect them to respond quickly
- Be sensitive to their need to do things themselves and that they may not show outward emotions
I hope you had a few take-aways and a more understanding of I hope you had a few take-aways and a more understanding on How To Listen To The Four Styles. Stay tuned for the next one on How To Coach The Four Styles. ENJOY!
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